Catching up with our Customers
In this month’s installment of our “Catching up with our Customers” series, we interviewed Rick Alexander, Executive Vice President of M. B. Kahn and Division Manager of their Specialty Construction Division. A long-standing company that was founded in 1927 by Myron B. Kahn, M. B. Kahn provides a full line of construction services to take projects from concept to completion, on time and under budget. M. B. Kahn Construction Co., Inc. is equipped to offer clients all of the commonly used construction services, including: General Contracting (including Self-Performance Capabilities, Preconstruction, and General Construction), Construction Management (including Program Management, CM Agency, Preconstruction Services, and Facility Planning), and CM@Risk, as well as Design-Build, and Site Analysis & Evaluation. For M. B. Kahn, there is no “standard” project, and they recognize that each venture has distinct requirements that call for special attention and programming, and that’s what they provide to their clients. Read more and take a few minutes to read their full Q&A by clicking here.
Featured Manufacturers
CON-DRI
Premier Supplier of Reinforced Poly, Debris Netting, Wood Chamfer, and Vapor Barriers
SpecChem
Makers of Chemicals and Aggregates for the Concrete Industry
DuPont
Premier Supplier of Insulations, Sealants, and Weatherization Products
Associate Profile
Brian Brady
Sales Manager, Greensboro
This month’s associate profile is of Brian Brady, one of the Sales Managers based out of our Greensboro branch. Brian was born in Asheboro, NC and graduated from Asheboro High School. He then earned a B. A. degree in History and Politics from Wake Forest University, cum laude. Brian is married and he and his wife, Mendy, have four children. His hobbies include family youth sports, running (he’s completed numerous 5/10K’s, half and full marathons), reading, supporting Wake Forest athletics, and live music concerts. Prior to joining us last September, Brian was in sales for Chandler Concrete and SE Retail. Brian has been a great addition to our Greensboro team.
Our leadership article this month is a recent column of mine from the Upstate Business Journal entitled, No One Ever Won an Argument with a Customer. Click here to read the full article on how to handle customer complaints in a way that your relationship gets strengthened when your resolve the issue.
Lastly, as part of our 40th anniversary celebration we launched a new website. If you haven’t seen it yet, check it out at www.newsouthsupply.com. We think it’s cleaner and less cluttered than our prior site.
That’s it for this month. We hope for a mild winter so we all can take care of the pent-up demand for construction and that all these price increases begin to slow down. As always, let me know how we can better serve you.
Best regards,
Jim Sobeck
President & CEO 864-263-4377 (Direct Line)
jim.sobeck@newsouthsupply.com
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Author of The Real Business 101: Lessons From the Trenches
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